Dealing with conflicts

Course description

The Conflict Management course is designed to teach people the skills and techniques needed to effectively manage conflict in a variety of settings. The course covers topics such as conflict resolution, communication skills, negotiation strategies, problem solving skills and alternative dispute resolution techniques. Participants will learn how to identify different types of conflict and their causes, and how to manage conflict constructively by using effective communication, negotiation and problem-solving techniques. They will also learn the various dispute resolution techniques such as mediation and arbitration.

The course is designed to provide participants with the knowledge and skills to prevent and manage conflicts in personal and professional environments. Upon completion of the course, participants will be equipped to manage conflicts more effectively and develop more positive relationships with others.

Conflict management is the practice of identifying, addressing, and resolving conflicts or disputes in a constructive and cooperative manner. The Conflict Management course is designed to help individuals develop the skills needed to effectively manage conflict in personal and professional settings. This course covers topics such as communication skills, negotiation strategies, conflict assessment, alternative dispute resolution techniques and problem solving skills.

By completing a conflict management course, individuals will gain a better understanding of the causes and dynamics of conflict and learn how to prevent and manage conflict proactively. The skills and techniques learned in the conflict management course can be applied in a variety of settings, including workplaces, families and communities, to promote better relationships and more positive outcomes.

Method of conducting