What Is Lean?
Lean is about creating the most value for the customer while minimizing resources, time, energy and effort.
A lean approach to work is about:
- understanding what’s really going on at the place where the value is created – commonly known as the gemba.
- improving the processes by which products and services are created and delivered.
- developing and empowering people through problem-solving and coaching.
- developing leaders and an effective management system.