What is Lean?
Lean is about creating the most value for the customer while minimizing resources, time, energy and effort.
A lean approach to work is about:
Understanding what’s really going on at the place where the value is created – commonly known as the gemba;
Improving the processes by which products and services are created and delivered;
Developing and empowering people through problem-solving and coaching;
Developing leaders and an effective management system;