What Is Lean?

Lean is about creating the most value for the customer while minimizing resources, time, energy and effort.

A lean approach to work is about:

  • understanding what’s really going on at the place where the value is created – commonly known as the gemba.
  • improving the processes by which products and services are created and delivered.
  • developing and empowering people through problem-solving and coaching.
  • developing leaders and an effective management system.